Delivery
- Will I have to pay for the delivery of my goods?
- How will you deliver my goods?
- When will my goods be delivered?
- Can I collect my order from your office?
- Can you send the orders to my customer?
- Does Colourman guarantee on time delivery?
- What should I do if I don't receive my orders on time?
- What should I do if there's a mix up in my order?
1. Will I have to pay for the delivery of my goods?
We are encourage members to collect their printing at our sales office. That's the reason why we make our price low to save members money.
2. How will you deliver my goods?
All goods are delivered by our appointed courier service. We only work with reliable courier services.
3. When will my goods be delivered?
Please refer to our delivery schedule
4. Can I collect my order from your office?
Yes, you are welcome to collect your print from our office.
5. Can you send the orders to my customer?
Yes, but this will incur an additional charge. Please call our customer service for a quotation.
6. Does Colourman guarantee on time delivery?
While we are committed to the timely delivery of your goods, we cannot guarantee a 100% punctuality due to factors such as weather, emergency or any other factors which may delay the courier.
7. What should I do if I don't receive my orders on time?
Contact our customer service at +603 6273 3399 or check the courier consignment note at the website. We will try to get your order to you as soon as possible.
8. What should I do if there's a mix up in my order?
Contact our customer service at 603 6273 3399. Provide us your order reference number and tell us the problem. We will sort it our with you as soon as possible.